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1. What is Civil Service Live?
Civil Service Live is the largest learning event in Europe. It is an annual conference and learning event for all those in the Civil Service and wider Public Service.
2. How do I find out about key Civil Service Live updates and announcements?
Sign up to receive alerts here.
3. What are the key themes for 2024?
Civil Service Live 2024 content will be designed around our shared vision of A Modern Civil Service, with a focus on being more:
- Skilled
- Innovative
- Ambitious
4. Who organises Civil Service Live?
Civil Service Live is delivered through a partnership between Cabinet Office and Live Group.
5. Are the venues accessible?
Yes, we make sure that all the venues we hold Civil Service Live in are accessible, inclusive and meet the legal requirements.
6. Can I book my sessions in advance?
Yes, you will be able to book sessions at the time of registration. If you find you cannot attend the sessions, please log back in and cancel these to make your place available to someone on the waiting list. We would recommend arriving 15 minutes prior to the session beginning.
7. I can't attend the session I wanted to go to - is there any way I can still see some of the sessions after the event?
If you can't attend the event in person, or miss one of our great sessions, we'll be making our bitesize sessions available to watch on demand from 1 August 2024.
8. Does my attendance at Civil Service Live count towards my one of my five learning days a year?
Yes, Civil Service Live counts towards your five days’ learning per year.
9. Will my data be shared, if so, who with?
Your data will be processed and stored in accordance with our privacy notice.
10. If I am from outside the Civil Service, how can I exhibit or get to speak at Civil Service Live?
Please contact at [email protected] and an advisor will be in touch.
11. Will Civil Service Live pay civil servants' T and S fees to attend?
The venues have been chosen to be easily, and cost effectively, accessed using public transport. All travel costs should be claimed from your local budget and are subject to line manager approval.
12. Safety measures
At Civil Service Live 2024, we will follow the required regional COVID-19 government guidance to protect delegates attending the event. In addition, hand sanitiser units will be available throughout the venue as well as stringent and regular cleaning regimes focusing on high frequency touch points.
Although not currently mandatory, you are welcome to wear a face covering during the event. If you do not have a face covering, or forget it on the day, you can request one from the organisers' office.
If you feel unwell prior to the event, please do not attend, cancel your sessions, and stay at home.
13. I want to offer mentoring at the events – how do I do this?
When registration opens, please indicate that you would like to offer your time for mentoring and we'll be in touch to agree a time with you. We'll look forward to working with you at the event – and your time counts towards your allocation of corporate contribution days.
14. Will I be able to ask questions and share my views on sessions?
Yes, most sessions will have an audience engagement tool which will allow you to post questions, up-vote other people’s questions that you want to hear answers to, answer polls and chat about the topic. Contributions will always appear under your name.
If you don’t have access to a smart phone, we will have a roving microphone in the session room to allow questions from audience members.
15. I can't afford to have too many staff attend Civil Service Live, how do I ensure everyone in my team can benefit from the events?
We know that attending Civil Service Live will require time investment and would strongly encourage all staff to make use of the build-your-own programme to ensure their day is thoroughly planned and they get the most out of the events on offer. Each session has been crafted to provide key messages and actions that attendees can take back to their colleagues.
16. How is Civil Service Live supporting sustainability and the UK Government’s mandate to be carbon neutral by 2050?
Each year we review the locations of Civil Service Live to ensure we can reach and train as many civil servants as possible. This is also to ensure we are hosting these in convenient and central locations to reduce corporate travel as much as possible. Each of the venues selected are easily accessible by public transport in a bid to reduce the number of delegates taking cars or personal transport to the events.
The venues selected have sustainability policies in place including onsite recycling units, alternatives to single use plastic, sourcing local products for food offerings and ensuring plant based alternative on the menu as standard.
We know that attending Civil Service Live will require time investment and would strongly encourage all staff to make use of the build-your-own programme to ensure their day is thoroughly planned and they get the most out of the events on offer. Each session has been crafted to provide key messages and actions that attendees can take back to their colleagues.
Our delivery partner Live Group, is ISO9001 accredited and adheres to the requirements of ISO20121 and as such, are focused on sustainable and environmentally-friendly approaches to event management and execution. Live Group are reducing our impact on the environment through careful supplier management, materials planning and transport coordination including logistics and freight services to make the event as sustainable as possible.
17. Why aren’t you holding an event in the North East in 2024?
We try and alternate locations across the UK in the regions with the largest headcount of civil servants to ensure people have equal opportunity to attend a local event. We’ve held events in Newcastle the last two years, and intend to be back with an event in the North East in 2025.
18. How much does it cost to attend Civil Service Live?
The event is FREE to attend for all civil servants and those who work for local authorities and the wider public service. The following fees for external delegates apply:
- An Event Pass which covers one location, is £995 + VAT per delegate.
- An Unlimited Event Pass, which allows you entry to all locations on all days, is £1,995 + VAT per delegate.
We welcome delegates from the charity and voluntary sectors and offer a substantially discounted rate of £425 + VAT per delegate per event.
19. For the London event, what if I need to change days?
You can change your attendance day by logging into your account, cancelling your current registration, and registering again for the new date.
20. What if I was already booked to attend both event days for London on 3 and 4 July?
Your registration for 3 and 4 July will remain unchanged, your registration will be automatically updated to the new dates of the 2 and 3 July.
21. How do I access the transcripts of recorded sessions on the Content Library?
If you require a transcript for any of the sessions, please get in touch with [email protected] and state which video you need a transcript for.
