Feel free to get in touch if your answer isn't here
1. I couldn't attend some of the sessions I wanted to go to - is there any way I can still see some of the sessions after the event?
Yes! A selection of some of the most popular content from the events will be available to watch on demand on our Content Library from 7 August 2025.
2. What's next for CS Live in 2026?
We will be announcing our plans for the 2026 event series in the Autumn. In the meantime, if you would like to register to be kept informed about key Civil Service Live updates and announcements, including how you can get involved in the 2026 event series as a speaker, exhibitor, volunteer or as part of the core delivery team, please sign up to receive alerts here.
3. Who organises Civil Service Live?
Civil Service Live is delivered through a partnership between Cabinet Office and Live Group.
4. Are the venues accessible?
Yes, we make sure that all the venues we hold Civil Service Live in are accessible, inclusive and meet the legal requirements.
5. Can I book my sessions in advance?
Yes, you will be able to book sessions at the time of registration. If you find you cannot attend the sessions, please log back in and cancel these to make your place available to someone on the waiting list. We would recommend arriving 15 minutes prior to the session beginning.
6. Does my attendance at Civil Service Live count towards my one of my five learning days a year?
Yes, Civil Service Live counts towards your five days’ learning per year.
7. Will my data be shared, if so, who with?
Your data will be processed and stored in accordance with our privacy notice.
8. Will Civil Service Live pay civil servants' T and S fees to attend?
The venues have been chosen to be easily, and cost effectively, accessed using public transport. All travel costs should be claimed from your local budget and are subject to line manager approval.
9. Safety measures
At Civil Service Live 2025, we will follow the required regional COVID-19 government guidance to protect delegates attending the event. In addition, hand sanitiser units will be available throughout the venue as well as stringent and regular cleaning regimes focusing on high frequency touch points.
Although not currently mandatory, you are welcome to wear a face covering during the event. If you do not have a face covering, or forget it on the day, you can request one from the organisers' office.
If you feel unwell prior to the event, please do not attend, cancel your sessions, and stay at home.
10. Will I be able to ask questions and share my views on sessions?
Yes, most sessions will have an audience engagement tool which will allow you to post questions, up-vote other people’s questions that you want to hear answers to, answer polls and chat about the topic. Contributions will always appear under your name.
If you don’t have access to a smart phone, we will have a roving microphone in the session room to allow questions from audience members.
11. I can't afford to have too many staff attend Civil Service Live, how do I ensure everyone in my team can benefit from the events?
We know that attending Civil Service Live will require time investment and would strongly encourage all staff to make use of the build-your-own programme to ensure their day is thoroughly planned and they get the most out of the events on offer. Each session has been crafted to provide key messages and actions that attendees can take back to their colleagues.
12. How is Civil Service Live supporting sustainability and the UK Government’s mandate to be carbon neutral by 2050?
Each year we review the locations of Civil Service Live to ensure we can reach and train as many civil servants as possible. This is also to ensure we are hosting these in convenient and central locations to reduce corporate travel as much as possible. Each of the venues selected are easily accessible by public transport in a bid to reduce the number of delegates taking cars or personal transport to the events.
The venues selected have sustainability policies in place including onsite recycling units, alternatives to single use plastic, sourcing local products for food offerings and ensuring plant based alternative on the menu as standard.
We know that attending Civil Service Live will require time investment and would strongly encourage all staff to make use of the build-your-own programme to ensure their day is thoroughly planned and they get the most out of the events on offer. Each session has been crafted to provide key messages and actions that attendees can take back to their colleagues.
Our delivery partner Live Group, is ISO9001 accredited and adheres to the requirements of ISO20121 and as such, are focused on sustainable and environmentally-friendly approaches to event management and execution. Live Group are reducing our impact on the environment through careful supplier management, materials planning and transport coordination including logistics and freight services to make the event as sustainable as possible.
13. How much does it cost to attend Civil Service Live?
The event is FREE to attend for all civil servants and those who work for local authorities and the wider public service.
14. How do I access the transcripts of recorded sessions on the Content Library?
If you require a transcript for any of the sessions, please get in touch with [email protected] and state which video you need a transcript for.
15. Can I share my Civil Service Live 2025 experience on social media?
Yes! We encourage all exhibitors and delegates to share their Civil Service Live 2025 experiences on social media! Your engagement helps showcase the great work of the Civil Service. Please see the social media guide here for more information.
16. Which partners do CS Live work with?
This year we are supporting a range of impactful charity initiatives across all CS Live venues in 2025. Please see the link here where you’ll find opportunities to get involved and make a difference for each city.
